Sterling Training Ltd

United Kingdom

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Tel: +44 (0)23 8021 6568 | Fax: +44 (0)23 8025 2333

Inspiring people to be world class.

Specialist Military Training
Administration and Human Resources
Finance and Purchasing

Exemplary student
tuition and care

Strong, long-term, enduring
client relationships

Confident, positive and
prompt service

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  • “ Emma is part of the tmgroup family. She first delivered an Assertive Communication Sharp Short for staff across the business which was very well received. Following this, we knew she was the right person to drive and deliver our Management training for all managers and team leaders. Every Sharp Short session she delivers leaves our managers and team leaders wanting more. Feedback for these sessions is always outstanding and the delegates are already putting what they have learnt into practice. Sharp Shorts are perfect for us as they minimise disruption and really focus on a particular topic. There are loads of topics to choose from and Emma has even tailored them to fit our policies and practices. I cannot recommend Emma highly enough! ”

  • “ Feedback from this programme was excellent and I was told that Emma and Simone had fully engaged and inspired the whole group. I also understand that sales increased beyond what was expected or predicted as a result of skills gained on these workshops. ”

    Linda, ERC Ltd

  • “ I didn’t want to come on this course today, but my manager said I had to. I had such a good time and some of the things Simone taught me will stay with me forever. ”

    Dawn, Telephone Brilliance course

  • “ SSI Schaefer have seen a real return on investment since Emma has spent time with our Sales teams and we would have no hesitation in recommending her for providing other companies sales training or coaching. ”

    Sarah, SSI Schaefer

  • “ I have learned to treat people with respect instead of getting angry. I wish I’d learned that a few years ago. Thanks Graham! ”

    Mark, First Line Management training

  • “ Emma Lacey coached me in order to develop my skills and confidence. Her exceptional guidance helped me to develop and identify solutions to a number of work-related issues which in turn generated improvements in overall performance across the entire team. ”

    Paula, Fast Forward Training and Development

  • “ I really appreciated Helen’s enthusiasm and motivation. Many thanks – I’ve learned a lot. ”

    Ian, Confidence and Assertiveness course

  • “ Commercially astute, enthusiastic and passionate about customer service and high quality delivery, I can recommend Emma unreservedly. ”

    Graham, Principal, New College Swindon

  • “ Helen was able to get two members of staff to participate that I have not heard take part before. We need more of this! ”

    Sarah, Customer Care training

  • “ Emma, delivered the training programme with authority and enthusiasm which engaged all those within the training. Emma’s subject knowledge was excellent and delivered with good humour which created a relaxed but purposeful environment. The sales team have improved as a result of the training given and without doubt or question I would recommend Emma for sales training. ”

    Aaron, SSI Schaefer

  • “ Emma’s enthusiastic and efficient style has given the staff the confidence to maximise their achievements. ”

    Christine, The Creative Cake Company

  • “ Over 150 staff have attended customer care workshops. I have received comments such as ‘the best course I’ve been on in years’. ”

    Fiona, NHS Wiltshire

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